The right servicing of the customers constitutes a fundamental principle for the Administration of DELTA 4.
Aiming at the offering of high level services and the creation of a safe environment for its customers, the company is able to undertake the surveillance of the servicing grade of the clientele basis of them.
The Clients Service Department cooperates closely with the Sales Department of the company by disposing of complete IT systems (ERP, CRM) as “tools” for the faultless supervision, registration and solution of each client’s needs.
In addition, the Clients Service Department undertakes the task to quote at regular time periods a detailed analysis of the clients servicing efficiency and as well to conduct researches about the grade of satisfaction with regard to the services rendered to them.